We offer businesses custom developed solutions and support. Our mission is to provide our clients with exactly what they need, without asking them to pay for hardware or services they don't. As a result we are able to deliver cost-effective solutions with all the features you want and flexible support options. We were founded as Melbourne-based consultants, with a vision to grow from supporting Australian clients to leveraging our location and time zone to support international clients with after-hours Asterisk support.
Our Experience - Infrastructure Projects
Our team has worked on a number of systems for large infrastructure projects and public facilities. Our projects have included designing and installing emergency and help system such as those used in tunnels by motorists and assistance telephones in carpark payment stations.
Our Experience - Call Centres
Our experienced consultants have provided support for call centres including trouble-shooting, emergency support and strategic systems planning advice. We have also designed solutions for call centres which have required higher than normal levels of reliability and the requirement to verify all call traffic.
Our Experience - Corporate
Our team has designed, built and installed customer solutions for corporate clients in a variety of sectors.
Our Experience - Integrated Applications Development
We have provided solutions to clients which utilise database integration with Asterisk as well as web interfaces so that this data can be extracted and used for performance verification and to monitor the security of the solution. Our team also has skills in developing SQL databases and PHP scripts for non-PBX based applications.
The Products We Use When Designing Solutions
Our staff are experienced in using open source products. We have helped many businesses transition from closed source, hard to maintain software and hardware solutions to open source solutions which are easier to maintain and can be maintained by people other than ourselves. You will notice the software solutions we suggest are mostly open source solutions designed to do the same job as many of the closed source vendors' products. For example, we recommend PHP technologies to drive web forms, an open source technology that has been proven in thousands of web sites, instead of closed, proprietory technologies, such as ASP, which also require additional infrastructure.
Systems Design Methodology
We believe it is important to understand your business processes. These are the processes that enable you to 'get on with the job' and keep companies profitable. Once we understand your existing processes, we will endeavour to implement technology to support your processes. The next step is to work with you to utilise the systems we design to realise their potential and achieve greater efficiency. The result will be reflected in better business systems. Remember, information technology is there to support your business, you're not there to support information technology.
So Why Choose The stuartelvish.com Team?
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